If you find one then please feel free to comment.CS6 is almost three years old, and Adobe has no plans to update it. Luckily we have an internet full of people who have done the same thing and made it work to help find the answers. Yes, expecting Adobe to trouble shoot 12 year old software is a bit much, but support from Microsoft on their brand new project should be expected, as they have all but guarnateed compatibility in their advertising. The question here is what is different on the Windows 11 install and how to over come it. I had no issues when I installed on my homemade desktop, and the transfer to my new laptop was seemless. I had issues installing on my Fujitsu Windows 10 computer years ago, but eventually found the drivers that needed changed (it was a long time ago so don't ask me what the changes were) to make it work. The issue is most likely with the specific way the Surface Pro version of Windows 11 is set up. If you had read the whole thread you would also know that some users have been able to get the older software to work with Windows 11, so obviously there is some work around for those who need to do it. For many of us, we would rather stick with 10 and know our software (that does everything we need it to do) will continue to function, but are considering upgrades to 11, which is why the fact that the OP is having issues is concerning. Saying oh well, you just need to keep paying us more money, forever, is pretty a terrible practice for any company that cares about thier customers.ĬS5 works fine on Windows 10. For that kind of money they should not discontinue support for the software. The CS5 Master Collection was THOUSANDS of dollars when it launched. Things are tight for everyone right now and getting tighter. It is very frustrating that the response to these issues from Adobe is to require us to pay $60 a month to use software we already own. I had a project that came up and I needed to work away from my win 10 desktop at home so I reinstalled the CS5 software on my Surface Pro, and it stopped booting up and I had to recover the OS and lose everything THE VERY NEXT DAY. However, the second time I did NOT install the Adobe software, and the system ran fine for a couple of months. I thought the new tablet PC was broken after the second time I had to recover and reinstall the OS. It ran fine for a few days then completely prevents my system from booting up at all. So, I have been able to install Adobe CS5 Master collection on my new Microsoft Surface Pro 8 running Window 11. 20 GB cloud storage (upgradable to 1 TB).Ĭreative Cloud All Apps (51 + apps & services) and Single Apps Plans Lightroom on desktop, mobile and the web Photoshop Elements 2022 / Premier Elements 2022 (approx $100, no subscription needed).Ĭreative Cloud Photography Plan (approx $10/month for 12 months). When you're ready to upgrade to modern software here are the links: And even then there are some known issues. Only the latest Creative Cloud apps from 2022 have been equipped to work on the latest Win & Mac operating systems. CS5 is obsolete software from almost 12 years ago and definitely NOT certified to run on Win 11 systems. I'm a professional graphic designer with my own business so I need access to both of these programs and I'd hate to have to perpetually use my old laptop to access my Photoshop be perfectly honest, I don't think this will ever work well for you. I think it might just be that Windows 11 is still working out some kinks as it's still only a couple of months old, but I don't know if there are any other suggestions from anybody here that might be able to help. I don't know what could be causing this issue with photoshop when there was no issue with Illustrator. I tried going onto my Adobe account and downloading the software from my products page to see if that would work better than the CD, that gave me the same runtime error message. I obviously tried restarting which didn't work, I've tried running the setup in compatability mode for Windows 7 because my old laptop was Windows 7 and it worked fine, that didn't work either. I tried downloading Photoshop with the CD and I keep getting a runtime error (screenshot below). I downloaded Illustrator fine from the CD, took about five minutes. I just bought a new laptop and want to put these programs on the new laptop. I have the Photoshop CS5 and Illustrator CS5 on CD from when I purchased it back in 2010.
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